Privacy Policy

At Serge DeNimes Jewelry Shop (nuhistoricjewelry.com), we believe that trust is the cornerstone of personal style—and of any meaningful relationship. Just as we craft our jewelry with integrity, from our Modern Rodeo and Nu Historic collections to our accessible Necklaces under £100, we approach your personal data with the same respect, care, and transparency. This Privacy Policy outlines how we collect, use, protect, and share information when you visit our online studio, reflecting our commitment to a secure and seamless experience that mirrors the refinement of our 925 sterling silver and gold pieces.

1. Information We Collect

To provide you with a curated and personalized journey, we collect information that you provide directly and through automated technologies:

• Personal Details: When you make a purchase, create an account, or contact our team, we collect information such as your name, email address, shipping address (e.g., 513 Habberton Road, Fayetteville), billing address, and phone number.
• Payment Information: When you place an order, we process payment details via our secure gateway. As stated in our checkout, we do not store your full payment card information on our servers after transaction completion. Payment data is handled by trusted third-party processors like PayPal, Visa, MasterCard, and JCB.
• Order History: Details of your purchases, such as items from Gold Bracelets, Classic Bracelets, Rings under £80, or limited drops like Modern Rodeo Drop II.
• Communication Data: Records of your interactions with our customer service team via email (e.g., [email protected]).
• Technical & Browsing Data: Through cookies and similar technologies, we collect information about your device, IP address, browser type, and how you navigate our site—such as your interest in Collections, Core, or Hoops.

2. How We Use Your Information

Your data allows us to honor our promise of an effortless, secure, and considered experience:

• To process and fulfill your orders, ship items worldwide (excluding Asia and select remote regions), and provide tracking notifications.
• To communicate with you about orders, updates, and customer service inquiries.
• To improve our website, collections, and services based on how you interact with our menus and content.
• To send curated updates about new collections, thematic drops, or offers—only if you have consented. You may opt out at any time.
• To prevent fraud and ensure the security of our platform, in line with our commitment to industry-standard encryption.

3. Sharing and Disclosure of Information

We treat your data with the same discretion we apply to designing our Pendant Earrings and Gold Necklaces. We do not sell your personal information. We may share data only in these circumstances:

• Service Providers: Trusted partners who assist with payment processing, shipping, IT services, and marketing—all bound by strict confidentiality agreements.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with notice provided.

4. Data Storage and Security

Your security is paramount. We implement measures that reflect the meticulous craftsmanship of our Gold Earrings and Cuffs:

• Encryption: We use advanced encryption (SSL/TLS) to protect data transmitted during checkout and browsing.
• Limited Retention: We retain personal data only as long as necessary for the purposes outlined, or as required by law.
• International Transfers: As we ship globally, data may be processed in countries outside your residence, always under adequate safeguards.
• No Stored Payment Details: As emphasized, we do not retain your full card details after transaction completion.

5. Your Rights and Choices

You have control over your personal data, just as you have in curating your style:

• Access & Correction: You may request access to, or correction of, your personal data.
• Deletion: You can request deletion of your data, subject to legal obligations.
• Marketing Preferences: Manage your subscription to our updates via the unsubscribe link in any email.
• Cookie Controls: Adjust your browser settings to manage cookies (see Section 6).
• To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like the subtle details in our Classic Bracelets, cookies help us enhance your experience:

• Essential Cookies: Required for site functionality, such as secure checkout and basket retention.
• Analytical Cookies: Help us understand how visitors explore our menus (e.g., Bracelets, Earrings, Collections) to improve site design.
• Marketing Cookies: Used to deliver relevant content about our Nu Historic or Modern Rodeo lines on other platforms.
• You can control cookies through your browser settings. Note that disabling some cookies may affect site performance.

7. Changes to This Policy

We may update this policy periodically to reflect changes in practice, collections, or regulations. The updated version will be posted here with a revised “Last Updated” date.

Thank you for allowing Serge DeNimes to be part of crafting a style—and a relationship—that is authentically, confidently yours.