Term and Conditions

Welcome to Serge DeNimes Jewelry Shop (nuhistoricjewelry.com). These Terms and Conditions govern your access to and use of our website, including the purchase of our fine jewelry pieces. By accessing our site or making a purchase, you agree to be bound by these terms. We craft these policies with the same integrity and care that defines our collections—from our bold Modern Rodeo drops to our accessible Necklaces under £100—ensuring a relationship built on transparency and trust.

1. Website Use and Intellectual Property

1.1 Access and Eligibility: Our website is intended for individuals seeking fine jewelry who are of legal age in their jurisdiction. By using our site, you represent that you have the right and authority to enter into these terms.

1.2 Intellectual Property: All content on this site—including text, images, logos, product designs (such as those from our Nu Historic, Core, or Collections lines), photographs, and the overall aesthetic—is the property of Serge DeNimes Jewelry Shop or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Obligations: You agree to use the website for lawful purposes only. You must not attempt to interfere with the site’s security, use automated systems to extract data, or engage in any activity that could harm our business or other users.

2. Products and Services Description

2.1 Product Range: We offer handcrafted fine jewelry, including but not limited to: Bracelets, Classic Bracelets, Cuffs, Earrings, Gold Bracelets, Gold Earrings, Gold Necklaces, Gold Rings, Hoops, Neck Chains, Necklaces, Pendant Earrings, and Rings. Our collections feature thematic drops (e.g., Modern Rodeo Drop I & II) and accessible lines (e.g., Necklaces under £100, Rings under £80).

2.2 Product Representation: We strive to accurately display the colors, details, and materials of our pieces. However, slight variations may occur due to screen settings, craftsmanship nuances, or natural material characteristics. Product dimensions and weights are approximate.

2.3 Availability: All items, especially limited-edition drops, are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payment Terms

3.1 Order Process: Placing an order constitutes an offer to purchase. We will confirm acceptance by sending an order confirmation email. All orders are subject to verification and availability.

3.2 Pricing: Prices are listed in the currency displayed on the site (e.g., GBP, USD) and are subject to change. The price charged is the price valid at the time of order placement. You are responsible for any applicable customs duties, taxes, or fees imposed by your country.

3.3 Accepted Payment Methods: We accept Visa, MasterCard, JCB, and PayPal for secure checkout. By providing payment information, you represent that you are authorized to use the chosen method.

3.4 Order Fulfillment: Orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a shipping confirmation with tracking details once your order is dispatched.

4. Shipping and Delivery

4.1 Shipping Areas: We ship globally, excluding some remote regions and parts of Asia. If you are unsure about delivery to your location, please contact us before ordering.

4.2 Shipping Options & Times:

• Standard Shipping: $12.95 via DHL or FedEx. Delivery typically occurs within 10–15 business days after dispatch.
• Free Shipping: Available on orders over $50 via EMS. Delivery typically occurs within 15–25 business days after dispatch.

Delivery times are estimates and may vary due to destination, customs processing, or unforeseen circumstances.

4.3 Risk of Loss: Title and risk of loss pass to you upon delivery of the package to the carrier. We are not liable for delays or issues caused by the shipping carrier or customs authorities.

5. Returns, Exchanges, and Refunds

5.1 General Policy: We want you to be completely confident in your selection. Most items can be returned or exchanged within 15 days of the delivery date, provided they meet the conditions below.

5.2 Final Sale Items: Due to hygiene, personalization, and the exclusive nature of certain collections, the following are final sale and cannot be returned or exchanged unless faulty:

• Pendant Earrings (due to close contact wear)
• Gold Earrings (all styles, including Hoops)
• Any item from a limited thematic drop (e.g., Modern Rodeo Drop I or II)
• Customized or personalized pieces

This policy mirrors the intimate nature of fine jewelry and the discretion applied in designing our Gold Bracelets and Neck Chains.

5.3 Return Conditions: To be eligible, the item must be:

• Unworn, in original condition, with all tags and certificates intact.
• Returned in its original, undamaged packaging.
• Return initiation must occur within 15 days of delivery.

5.4 Return Process:

1. Initiate: Contact customer service at [email protected] within 15 days of delivery with your order number and details.
2. Authorization: We will provide a Return Merchandise Authorization (RMA) number and instructions within 2 business days. Returns without an RMA cannot be processed.
3. Ship: Securely package the item with the RMA number clearly marked. You are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked, insured service. Ship to:
   Serge DeNimes Jewelry Shop
   513 Habberton Road
   Fayetteville, US 72703
4. Inspection: We will inspect the returned item within 3–5 business days of receipt and notify you via email.

5.5 Refunds: Upon approval, refunds are processed to the original payment method. Refunds typically appear within 7–10 business days after processing. Original shipping costs are non-refundable.

5.6 Exchanges: Exchanges are subject to availability. Please inquire about stock for your desired alternative from our Collections, Core, Bracelets, or Rings lines. Price differences will be invoiced or refunded accordingly.

5.7 Faulty or Incorrect Items: If you receive a damaged, faulty, or incorrect item (e.g., a piece from our Gold Bracelets collection that does not meet our quality standards), contact us immediately at [email protected]. We will cover return shipping and expedite a replacement or full refund.

6. Limitation of Liability

6.1 General Limitation: To the fullest extent permitted by law, Serge DeNimes Jewelry Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products, including but not limited to loss of profits, data, or opportunity.

6.2 Maximum Liability: Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.

6.3 Applicable Law: These terms are governed by the laws of the United States and the State of [State], without regard to conflict of law principles.

7. General Provisions

7.1 Changes to Terms: We reserve the right to update these Terms and Conditions at any time. The current version will always be posted on our website.

7.2 Severability: If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.

7.3 Entire Agreement: These Terms and Conditions, together with our Shipping & Returns policy and Privacy Policy, constitute the entire agreement between you and Serge DeNimes Jewelry Shop regarding your use of the site and purchases.